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AboutMDAWhat is SearchFlow?  Why SearchFlow is the best way
FAQs People Future plans Awards Articles and information |
Why SearchFlow is the best way1. Fast responsesSearches start to return within hoursWe understand that speed is a major factor in conveyancing. Pressure from clients to meet deadlines is constantly increasing and this requires improvements in working practice efficiency. Electronic requesting and delivery of searches is key to speeding up the process and it banishes the uncertainty and delay of the post or DX. Not all Local Authorities respond electronically yet but many do (and more all the time). Most other information providers do. You can expect results to start arriving in your inbox as a secure pdf file within hours - sometimes minutes. Discover how SearchFlow works
2. Best practice toolLess chance of errorYour reputation is on the line day in day out. SearchFlow increases certainty by validating information before you request your search. It checks the property address and the fees - two major reasons searches get rejected. Rejection rates drop from about 10% for paper searches to under 2%. What's more SearchFlow is able to identify and highlight searches that may be relevant to the property so you can be confident you are giving your clients the best advice.
3. State-of-the-art mapping toolsEasy to useOur mapping tools make it easy for anyone to identify the property extent. One click is often enough to outline a property boundary. More sophisticated drawing tools give you flexibility to mark up more complex areas. The clear and up-to-date plans available for free through SearchFlow improve the accuracy of your search. This means fewer queries from information providers and less chance of delay. See mapping in action, see SearchFlow in 6 simple steps
4. One stop shop...For all your product needsSearchFlow offers over 70 different search types combining both personal and electronic searches to cater for all your requirements.
5. Easy accounting...Reduces invoicing headachesFor most firms, generating cheques and reconciling client accounts is time consuming and tedious. SearchFlow removes the drudge and improves efficiency by streamlining payment into one daily Direct Debit. Individual invoices (detailing matter number and VAT) are emailed the same day- enabling you to invoice clients accurately and promptly. Some practices using paper search processing write off hundreds of pounds in unbilled disbursements - with SearchFlow nothing need be missed out.
6. More support staff...Than our competitors combinedUsing SearchFlow is easy, but if you need it, help is at hand. We place great emphasis on our customer support and back that up with real people. You won't get an automated reply when you call us - we will pick up the phone within seconds. Our specialist helpdesk operators are on hand to deal with any day-to-day queries and chase up late searches from 8am until 6pm Monday to Friday. Our TAP-qualified training team give full on site training, tailored to your team's needs. Our account managers call at your convenience to help you get the best out of the service and keep you up to date with new developments. Our technical support team can advise on optimising SearchFlow's performance. Read about our support services
7. TrainingGet started or benefit furtherWe know that not everyone feels comfortable using the Internet. That's why our 7 TAP-qualified trainers are committed to improving confidence and understanding. Whether your team are first-time users or more advanced, whether they work in residential or commercial property, our trainers offer training on site or by teleconference, tailored to your requirements. Read more about our unrivalled support
8. Case tool integrationThe first fully PISCES compliant electronic search providerAn increasing number of firms are realising the benefits of case management systems. SearchFlow appreciates the need for integrated systems so have developed the SearchFlow PISCES Interface. This enables a seamless flow of information between SearchFlow and disparate systems. It eliminates duplication of data entry and enables the entire conveyancing process to be managed from within the case system. SearchFlow was the first electronic search provider to be PISCES compliant. Read about PISCES and case management
9. A service sculpted by our commercial usersEnsures SearchFlow is fit for purposeBy continually incorporating their feedback we have developed features that make SearchFlow work hard for commercial customers. Our portfolio service, precise mapping tools, administrator functionality, PSL-approved search request letters and range of commercial searches backed up with specialist helpdesk and training support have made SearchFlow the channel of choice for commercial firms. See what Linklaters say about their experience of SearchFlow
10. Future proofedKeeping you aheadThe changing demands of the property industry present new challenges and opportunities. To ensure we meet your needs and remain the market leading channel our service will continue to evolve. e-conveyancing and Home Information Packs are high on our agenda. SearchFlow is committed to providing solutions that help you thrive, however the market place changes. Read SearchFlow's plans for the future |
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^ Top of page Copyright © 2009. MDA SearchFlow Ltd is registered in England and Wales with company number 4084804. Registered Office: Eversheds House, 70 Great Bridgewater Street, Manchester M1 5ES MDA SearchFlow is authorised and regulated by the Financial Services Authority and can be found on the FSA Register under number 312643. 
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